FAQs

Custom orthotics are specially designed shoe inserts made from precise measurements, 3D scans, or casts of your feet. Unlike off-the-shelf insoles, they are tailored to your unique foot shape, biomechanics, and health needs.

Orthotics redistribute pressure across the feet, improve alignment, reduce excess motion, and support your arches. This helps relieve pain, correct biomechanical issues, and improve walking or running efficiency.

Store-bought insoles are mass-produced, generic, and provide cushioning only. Custom orthotics are prescribed by a podiatrist, based on a full biomechanical assessment, and specifically manufactured to fit your feet and address your condition.

Anyone experiencing foot, ankle, knee, hip, or even lower back pain may benefit. Orthotics are especially helpful for people with flat feet, high arches, plantar fasciitis, bunions, arthritis, sports injuries, or diabetes.

Yes, in some cases. Orthotics may be prescribed for children with flat feet, toe-walking, growing pains, or gait abnormalities to help improve posture and prevent future issues.

It involves a podiatry consultation, biomechanical and gait analysis (sometimes including 3D scanning or pressure plate testing), prescription design, manufacturing, fitting, and a review appointment to check progress.

Typically 1–2 weeks, depending on the manufacturing process. Some 3D-printed orthotics can be ready within 24–48 hours.

No, you can book directly with a podiatrist. If you are eligible for Medicare, DVA, or NDIS funding, a referral from your GP or support provider may help with rebates or coverage.

Yes – we can design orthotics for most shoe types, including athletic shoes, work boots, dress shoes, and even sandals. Your podiatrist will advise which shoes are most orthotic-friendly.

Orthotics can help with plantar fasciitis, flat feet, bunions, shin splints, Achilles issues, knee/hip/back pain, arthritis, diabetic foot problems, and sports injuries.

Yes. Custom orthotics can improve biomechanics, reduce injury risk, and enhance efficiency for runners and athletes. They’re widely used in AFL, soccer, netball, basketball, and other high-impact sports.

Yes. By correcting abnormal foot function and reducing strain on muscles, tendons, and joints, orthotics can prevent common injuries like shin splints, stress fractures, and plantar fasciitis.

They may feel unusual at first, but within 1–2 weeks, most people adjust and find them very comfortable. Adjustments can be made if needed.

With proper care, most last 2–5 years. High-use sports orthotics may wear out faster. Annual reviews help extend their lifespan.

Yes, eventually. Children may outgrow theirs, and adults may need new ones due to wear, lifestyle changes, or evolving health conditions.

Wipe them with a damp cloth (never soak). Avoid extreme heat (don’t leave them in a hot car). Rotate between pairs of shoes where possible.

Prices vary, but typically range between $400–$700 depending on materials, complexity, and clinic technology.

Yes – most extras policies include rebates for podiatry orthotics. The amount depends on your level of cover.

Medicare may cover the consultation under an EPC referral, but not the devices themselves. DVA often covers orthotics for eligible patients.

Yes – orthotics can be funded under NDIS if clinically justified in your plan. Your podiatrist will write supporting reports as required.

Start gradually – 1–2 hours a day, then increase as your feet adjust. Within a couple of weeks, you should be able to wear them all day.

Not always. Some patients may only need them during active periods or certain footwear. Others with structural conditions may benefit from lifelong use.

Yes, as long as the shoes are orthotic-friendly. Many people rotate a single pair between different footwear.

Yes. Adjustments like posting, padding, or refinishing can extend the usefulness of your devices without needing a new pair.

Yes – 3D printing allows precise, lightweight, and durable designs with faster turnaround compared to traditional casting.

A gait analysis uses video and/or pressure plates to assess how you walk or run. It helps podiatrists identify abnormal movements and create orthotics that correct them.

Yes – by reducing pressure and preventing callus or ulcer formation. Orthotics are often used as part of a comprehensive diabetic foot care plan.

They may be made from EVA foam, carbon fibre, polypropylene, or 3D-printed composites. The choice depends on your condition, weight, and activity level.

They don’t “cure” flat feet but they do improve function, reduce pain, and prevent long-term complications. In children, early intervention may influence foot development.

Yes, just like new shoes. A gradual increase in wear time allows your body to adapt without discomfort.